Optical

CALPIA operates three optical laboratories across the State of California. The Optical Enterprise is responsible for furnishing prescription eyewear to the beneficiaries of the California Medical Assistance Program (Medi-Cal). In addition, CALPIA provides prescription safety eyewear to government agencies throughout California along with prescription eyewear and reading glasses to CDCR’s Incarcerated Individuals.

For more information, please contact Salesinfo@calpia.ca.gov or the CALPIA Showroom at 916.323.2419.

CDCR FAQ’s:

• Prescriptions are submitted to Solano.OpticalOrders@calpia.ca.gov.
   

State/Government Agency’s Non-Prescription Reading Glasses FAQ’s:

• Styles are available to view on our online catalog: Reading Glasses - CALPIA Store

Follow your agency’s internal protocols on how to submit a purchase request. Purchase Orders are sent to CALPIA for processing: customerservice@calpia.ca.gov.

State/Government Agency’s Prescription Safety Glasses FAQ’s:

• Styles are available to view on our online catalog: Prescription Safety Eyewear
  

• To obtain a quote, please contact CSP-Solano CALPIA OPTICAL LAB at 707.451.0182 ext. 6644 or email Solano.OpticalOrders@calpia.ca.gov.
  • Agencies who would like to order custom-made frame display kits, please contact CSP-Solano CALPIA OPTICAL LAB at 707.454.3445 or email Solano.OpticalOrders@calpia.ca.gov. The cost of the display kit is based on the number and type of frames selected.

To place an order for Prescription Safety Glasses:

• Step 1: Send RX Triplicate form* to:
  • State/Government Agency’s (Non-CDCR) mail Prescription submissions to:
    ATTN: CALPIA Optical Annex
    2100 Peabody Rd.
    Vacaville CA, 95687

*Note: To order Rx triplicate forms for all State Agencies (Non-CDCR), please email solano.opticalorders@calpia.ca.gov. All email requests must include the account number and quantity.

• Step 2 Send the purchase order to Solano.OpticalOrders@calpia.ca.gov.
• For order status, please contact Solano.OpticalOrders@calpia.ca.gov.

Medi-Cal Providers FAQ’s:

• CALPIA’s Optical Order System
  • Optical Online (Medi-Cal Only)
  • For order status or issues, contact Solano.OpticalOrders@calpia.ca.gov.

Medi-Cal Patients FAQ’s:

• CALPIA is unable to assist Medi-Cal patients with order status, per HIPPA regulations, please contact your provider for assistance.
• To order glasses, Medi-Cal patients, please contact your insurance company to receive a list of Medi-Cal providers in your area. Once the patient sees the provider, the provider will contact CALPIA.